Terms & Conditions
What this site does:
We assist clients in making claims in the following areas:
Emission Claims, Scam Claims, Car Cartel Claims, Car Finance Claims.
If you instruct us to do so and subject to our assessment of your claim, we agree to refer you to an independent law firm on the terms of this agreement. We are not a law firm and do not give legal advice;
Our service is limited to the initial assessment of your Claim and subsequent referral to a regulated law firm who can bring the claim on your behalf.
You do not need to use a claims management company to make a claim.
You have the right to use any of the appropriate regulatory bodies for free in relation to your claim.
No-Win, No-Fee Claim
We will not charge you for our service even if you decide not to proceed with a claim or we refer you to a law firm and you go on to make a successful claim. We offer a free, no-obligation review of your case.
All the law firms we work with offer their legal representation on a no win, no fee basis. This means you don’t pay a penny until and unless you win your claim, and even then, the legal fees come out of the compensation recovered from the opponent (not your pocket).
Our panel of law firms is available upon written request.
If your claim proceeds with a law firm, your digital signature provided through this site may be used to sign-up to their terms of business and that documentation will contain their no win, no fee payment terms. You should review these carefully before proceeding. You are always notified of this, and this does not affect your 14-day rights to cancellation.
Our No Win No Fee Success Fee is based on which claim you are lodging and which expert panel member we refer you to. Our panel of experts.
The No Win No Fee success fee will differ depending on which area of law your claim is and which panel member we refer you to. Generally speaking, the No Win, No Fee rate is:
25%-50%+VAT
Our panel members will inform you about the exact fee before you enter into any agreement.
You are free to cancel your claim within this cooling-off period, which lasts 14 days.
There may also be a fee charged if you:
Do not fully cooperate with the legal panel
Withdraw your claim against their advice, after the cooling-off period
Do not remain truthful
Our legal panel will discuss this in-depth with you before agreeing to any claim.
We are paid a referral fee by our panel members for a successful referral. We will not charge you for our service.
ATE Insurance
Our legal panel may offer After the Event (ATE) Insurance to protect you from paying legal costs if your claim is unsuccessful. ATE insurance covers your opponent’s costs and other expenses, ensuring you can pursue your case with confidence.
Before signing your Conditional Fee Agreement, check with your solicitor about whether ATE insurance is included and how it applies to your claim.
How we will assist you
We offer an introductory service that aims to put you in touch with a specialist solicitor or legal executive without delay. By agreeing to these Terms of Business, you give your informed consent to that introduction and use of all data provided to facilitate this.
As part of a client / claimant introduction we may be required to digitize your signature. This enables us to recreate your signature onto your legal paperwork. Once we begin, you will receive your personalized, no-obligation signed pack outlining your claim. This will be sent via email or sms. By submitting an enquiry via an site we manage you consent to the use of this digital signature and the corresponding server stamp to be used as express permission in the signing of your claim paperwork. You understand that this paperwork will be pre-populated with details you have given, and you entered information correct to the best of your knowledge. You are also aware that you should pay attention to any fees listed in the paperwork which will only be taken out of compensation sought, and that you have 14-days to cancel this agreement.
Further use of personal information & signature will only be used for future claim types with your permission, unless it is deemed to be a claim that we feel you may have a legitimate interest in. We retain the right to contact you in the future about any claims that may be of interest to you.
We may use third parties to ascertain the accuracy of information you have provided. This includes checks of available registers, various other third-party agencies, including, but not limited to a soft search of your credit file. This does not affect any lending decision made about you after the search is conducted.
We will not charge you anything for doing this.
We have a fee-sharing agreement with the law firms we work with and that’s how we get paid.
If we feel we cannot help you, we will let you know, and of course you are always free to seek legal advice elsewhere.
Any resulting contract that you enter into for legal services will be with one of our panel of law firms, not us, therefore, do not accept any responsibility or related liability for any advice given to you or other work carried out on your behalf, by our panel of law firms, or any other law firm that you chose to appoint. You are under no obligation to instruct one or any of our panel of law firms.
Solicitor firms pay for marketing, call handling and other services. This does not affect the value of your claim in any way.
Diesel emissions claims may be at risk of being time-barred under a limitation period. This is the period within which court action must be commenced. If you think you have a claim, our recommendation is to seek legal advice immediately to avoid your claim expiring.
Contacting us
When telephoning us we inform you that calls may be recorded and used for internal training and regulatory compliance purposes only.
We offer 24 hours access, 365 days a year to support. We achieve this by unitizing AI technology. We accept no responsibility for any advice this may present to you for the use in making a legal decision.
Our policy against abusive calls
We operate a zero-tolerance policy towards the abuse of our employees who have a right to carry out their work without fear of being abused. Malicious or abusive calls are a criminal offense.
Site information
The contents of the website do not constitute legal advice and you should always consult a suitably qualified lawyer on any specific legal problem.
The site is designed to give you some information about claiming compensation, and, if you wish, help you start a claim with a law firm.
Copyright Notice
This site and all materials, text, code, content, software, graphics, photographs, illustrations, artwork, formats, files, graphics and devices are protected by copyright, trademarks and other rights of intellectual property owned by third parties. You are permitted to read the contents of this site and make copies of material contained on it for your own personal use. You may also provide copies of reasonable extracts of such material on an occasional free of charge basis to colleagues and clients for their personal use on terms that this site is acknowledged as the source. The text is not altered in any way and the attention of recipients is drawn to these Terms and Conditions.
All other use and copying of any content of this site, whether directly or by means of a hypertext link, is prohibited unless the prior written consent.
Please see our Privacy Policy for further.
Whilst we take steps to ensure the accuracy of the information accessed via the site, we cannot guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material appearing on it.
Where access to restricted parts of this site is subject to specific terms, those terms apply to the extent that they differ from these Terms and Conditions. Copying from websites of third parties is subject to any requirements applicable to those sites.
Privacy Policy
We are committed to safeguarding the privacy of visitors to our website. Please read our policy to understand how your information will be treated. This policy may vary from time to time so please check it regularly.
Marketing Materials
If you currently receive marketing materials from us and no longer wish to do so, please unsubscribe in the footer of the email(s). The emails sent and received may be monitored to ensure compliance with internal policies and to protect the business.
Limitation of Liability
Your use of this site is at your own risk. Save for liability which we cannot by law restrict or exclude, we shall have no liability to you or any third party for any direct, special, indirect, consequential or incidental damages, exemplary or lost profits, or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise, even where we have been advised of the possibility of the same.
Applicable law may not allow the limitation or exclusion of liability for certain damages, so this limitation or exclusion may not apply to you in its entirety.
Complaints Procedure
We pride ourselves in providing a professional service. If You are not happy with Our service in any way, we would like to hear about it. A full copy of our complaints policy and procedure can found on our complaints page.
Law and Jurisdiction
These terms and conditions and the relationship between you and the site content owner shall be governed by and construed in accordance with the Law of New Mexico, USA. By using this site you agree to submit to the exclusive jurisdiction of that court.
Links to Other Web Sites
This Web Site may contain links to other sites. Unless expressly stated, these sites are not under our control or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.